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Your Web Sherpa (YWS) Services	Service Description
Web Management Consulting	Our team, which is comprised of industry experts, assists you to define the requirements and then design an appropriate and cost effective solution. We have experience in numerous technologies and have the ability to understand your technical, personnel, and business constraints. We develop solutions that fit your needs.
Website Design/Development and Support	We perform a critical analysis of website functionality and usability. From there we plan and institute changes to allow for a better performing and more easily maintained website that better enables business growth.
Web Analytics Services	Many organizations have implemented basic backend reporting, but most do not realize the complete value of their web investment because the initial reports and analytics are not relevant or not analyzed to reflect business and marketing objectives. Your Web Sherpa turns technical tools into strategic assets.
Content Management Services	We assess your site, establish Content Management requirements, set up for future growth, interface with principals to teach how to use the site, provide content refresh and change management support, and implement reporting tools. Additionally, we establish the site process for use and updating, provide continued education as needed, and ensure constituents are getting to the site.
Merchant Accounts/Donor Management	YWS and the FVI team handle creation of both entry level and high-complexity payment management systems. You can quickly and easily accept payments for donations, services, or goods.
System Integration	Do you have critical systems spread throughout your organization? Are you entering the same data in multiple applications? Are your documents centrally located? Is it easy to do monthly reporting? Your Web Sherpa evaluates your fundamental business processes along with the technical systems that support them. With extensive experience in the definition, design, construction, integration, implementation and management of tailored solutions, we have developed a phased methodology approach which is successful in all sized organizations.
ITIL/ITSM Consulting	Companies increasingly rely on IT as the oxygen for keeping their business available. ITIL is the de facto standard for IT Service Management best practices. We are committed to supporting companies in having service processes that are strictly enforced. By adopting ITIL, you will provide your customers, investors, and employees with the peace of mind of a quality and cost efficient managed IT infrastructure. We help you enthusiastically adopt/adapt ITIL and advance along the ITIL continuous improvement plan.
Program and Project Management	We provide the program and project management experience to manage the multiple business and technical processes to ensure a solution that is on-time and within budget.
Management System Consulting	Your Web Sherpa offers organizations the opportunity to engage in an objective process to choose, implement and manage the right management solution for your organization such as Contact Management, Sales Force Automation, Association Management, Financial Management, Document Management, Event Management, and Workflow Management.
Social Networking Consulting	Your network is key to your continued success and with YWS we help you create an effective social media presence through graphics, language, and selection of platform. Then we work with you to establish your network, and communicate efficiently and effectively through those platforms.
eNewsletter – eMail Communications Services	YWS works with you to strategize, craft, edit, and refine communication on your defined schedule. We then move forward with deployment and tracking of the communication to make sure that your message is meeting the needs of your market.
Graphic and Image Database Consulting	This service starts with fact-finding to determine the amount, type, accessibility needs, and end-use potential of your images. Once we've determine the best solution we work with you to upload, organize, maintain, and train your staff on the storage solution.

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