Values

Process

Methodology

FlackVentures values the individuality of our clients. We take pride in customizing our services and solutions to meet the needs of their organizations. Our Business Engagement Process (BEP) is a comprehensive lifecycle approach with an intensive emphasis on obtaining information from all levels of the organization.

Phase I
Information Gathering and Business Assessment

Our assessment process, critical to ensuring quality program development, is based on business value, client requirements, planning, and accurate cost assumptions. A dedicated Engagement Manager will perform the needs assessment on three levels: organizational, task, and human capital.                             

Phase II
Program Design and Development of the Work Engagement Plan

Based on the needs assessment data we will:

• Design a comprehensive, cost-effective program that meets or exceeds the business and strategic goals;

• Customize the design of the programs, systems, and training where appropriate and recommend strategies that support sustainability;

• Develop a Work Engagement Plan that includes timeframes, costs, deliverables, roles and responsibilities, and expected outcomes.

Phase III
Implementation of the Work Engagement Plan

Using the information from Phase I and II we will:

• Implement the Work Engagement Plan;

• Develop success metrics over the duration of engagement;

• Evaluate success metrics to benchmark the success of the initiative;

• Conduct an engagement review and report on lessons learned;

• Develop a plan for on-going evaluation and monitoring of the process to assist with continuous improvement.